Welcome to Fine Decors! Here you’ll find answers to the most common questions about our products, ordering process, delivery, returns, and more. If you need further assistance, feel free to reach out to our support team.
1. What kind of products does Fine Decors offer?
We specialize in handcrafted home décor, tableware, kitchenware, furniture, and lifestyle accessories. Our products blend traditional craftsmanship with modern design, perfect for both homes and commercial spaces.
2. Do you ship internationally?
Yes, we ship worldwide. Whether you’re located in the USA, UK, Europe, Middle East, or Australia, we ensure timely and secure international delivery.
3. How long will it take to receive my order?
- Domestic Orders (India): 5–7 business days
- International Orders: 7–21 business days, depending on the destination and customs clearance
Custom or bulk orders may require additional production time.
4. How can I track my order?
Once your order is shipped, you will receive an email or SMS with a tracking number and link to monitor your shipment status.
5. What if I receive a damaged or incorrect item?
Please email us within 48 hours of delivery at [insert support email] with your order number and photos of the issue. We will promptly arrange a replacement or refund.
6. Do you accept returns or exchanges?
Yes, we accept returns within 7 days of delivery for unused, non-customized items in their original condition. For details, please visit our Return Policy.
7. Are your products customizable?
Absolutely! Many of our items can be customized in terms of size, color, finish, or engraving. Please contact us with your requirements, and our team will assist you.
8. Do you offer bulk pricing for wholesale or corporate orders?
Yes, we are a manufacturer and welcome bulk, wholesale, and B2B orders. Contact us for customized quotes, MOQs, and shipping estimates.
9. What materials do you use?
We use premium materials like acacia wood, mango wood, resin, horn, mother of pearl, metal, and natural finishes to ensure durability and elegance in every piece.
10. How can I contact Fine Decors?
You can reach us via:
Email: info@finedecors.com
Phone: 1(575)322-6268
Hours: Monday–Saturday, 10 AM to 6 PM UST