Welcome to Fine Decors. We are committed to ensuring your shopping experience is smooth and satisfying, from placing your order to receiving your products. Please review our Delivery and Return Policy below for complete details on shipping, handling, and returns.
Delivery Information
Shipping Worldwide:
We proudly ship our products across the globe. Whether you’re located in the USA, UK, Australia, Canada, UAE, or any other country, we’ll make sure your order reaches you safely.
Processing Time:
All orders are processed within 3–5 business days. For custom or bulk orders, processing may take longer. You’ll be notified via email regarding the estimated production and shipping time.
Shipping Time:
- Domestic Orders (India): 5–7 business days
- International Orders: 7–21 business days depending on your location and customs clearance
Shipping Partners:
We partner with leading logistics providers such as DHL, FedEx, UPS, and India Post to ensure safe and timely delivery.
Tracking:
Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your shipment in real-time.
Customs & Duties
For international orders, custom duties and taxes may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the product or shipping prices. Please check with your local customs office for more information.
Return & Exchange Policy
We stand by the quality of our handcrafted decor and furniture. If, for any reason, you are not satisfied with your purchase, we’re here to help.
Eligibility for Return:
- You may request a return within 7 days of receiving your order.
- The item must be unused, in its original packaging, and in resalable condition.
- Returns are only accepted for products that are defective, damaged in transit, or significantly different from what was described.
Non-Returnable Items:
- Customized or personalized products
- Clearance or sale items
- Items damaged due to misuse or improper handling
How to Initiate a Return:
Please email us at info@finedecors.com with your order number, a brief explanation, and photos of the product (if damaged or defective). Our customer support team will guide you through the process.
Refunds:
- Once your return is received and inspected, we will notify you about the status.
- If approved, a refund will be processed to your original payment method within 5–10 business days.
Return Shipping Costs:
Customers are responsible for return shipping costs unless the product is defective or incorrect.
Need Help?
For questions related to delivery, returns, or product concerns, please contact our support team:
Email: info@finedecors.com